Get more of your best leads: referrals.

How do I get more referrals from my customers and trade partners?

You have to ask on purpose and make it worth their while, because most referrals never happen simply because nobody asked. We build a system that does three things. First, it asks at the right moment: right after a job the customer is happy with, when goodwill is highest. Second, it makes referring easy, a text with a link they can forward or a card they can hand over, so there is no friction. Third, it rewards the people who send work, whether that is a customer who gets a thank-you credit or a trade partner who gets a steady kickback for every job they pass. Referred customers close faster and spend more because they arrive already trusting you. A handful of good referral sources can quietly become one of your biggest lead channels.

When is the best time to ask a customer for a referral?

Right after you finish a job the customer is clearly happy with. That moment, when the work is done well and the relief or gratitude is fresh, is when a person is most willing to vouch for you. Wait a few weeks and the feeling fades and the ask feels random. The trick is to make the ask automatic so it never gets forgotten in the rush of the next job. We tie it to job completion: when you close out the work, a friendly message goes out thanking them and making it easy to pass your name to a neighbor or coworker who needs the same help. Timing does most of the work here. A good ask at the wrong time gets ignored, while a simple ask at the right time gets shared.

How do referrals from trade partners work?

Trade partners are other businesses whose customers need your work but who do not do it themselves. A plumber and an HVAC company, a roofer and a gutter crew, a remodeler and an electrician: each one meets customers who need the other. A trade-partner referral system turns those relationships into a steady stream of jobs by making it worth their while to send work your way, usually a set reward for every job that closes. We help you find the right partners, set up a fair and clear reward, and keep track of who sent what so nobody feels shorted. Unlike a one-time customer referral, a good trade partner can send you work every single month, which makes these some of the most valuable relationships you can build.

Should I pay people for referrals, and how much?

A reward helps, but it does not have to be cash and it does not have to be big. For past customers, a small thank-you like a gift card or a credit toward their next service is usually plenty, because they are mostly referring out of goodwill anyway. For trade partners who send work regularly, a clear cut per closed job, often a small percentage or a flat finder amount, keeps them motivated and keeps the relationship fair. The key is that the reward is real, spelled out, and paid promptly, so people trust the system and keep sending. We help you set an amount that makes sense for your job values so a referral always leaves you money ahead, and we track it so you never lose count of who is owed what.